case

Develop a responsive experience that streamlines the page layout and simplifies data points for an easier read of information.

customer pain point

The account landing page was difficult to navigate, pertinent user information was buried, and lacked consistent display of data points making it difficult for users to fulfill account tasks and read vital user information.

solution

Designed cards to display category specific information that is simple and direct giving the user a quick read of relevant information to take action or dive deeper for details. Users can make a credit card payment, add an additional payment type, track orders and check on rewards earned all from the new account experience.

prototype: https://y2lklp.axshare.com/#g=1&p=my_simplified_account_macy_s&c=1

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